Terms and Conditions - Warranty Policy
Product Warranty Terms
Warranty Coverage
All products purchased from NOARC come with an 11-month warranty from the date of purchase.
What's Covered
- Screen defects and malfunctions
- Internal electronic components
- Manufacturing defects in covered parts
What's NOT Covered
- Bag material and fabric
- Zippers and fasteners
- External accessories and attachments
- Normal wear and tear
- Damage caused by misuse or accidents
7-Day Replacement Policy
If a defect is found within 7 days of delivery, you are eligible for a complete product replacement. The defect must be reported within this period with proof of purchase.
How to Claim Warranty
- Contact our customer support with your order number
- Provide photos or description of the defect
- Our team will assess and approve eligible claims
- Approved items will be repaired or replaced as per warranty terms
Important Notes
Warranty is valid only for manufacturing defects in covered components (screens and internal parts). Physical damage, water damage, or damage from improper use is not covered. Original proof of purchase is required for all warranty claims.